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Acute Otitis Media

(For children aged 1 to 17 years)
Exclude: recurrent AOM (≥3 episodes in 6 months or ≥4 in 12 months), pregnant individuals under 16.
Acute otitis media mainly affects children, can last for around 1 week and over 80% recover spontaneously without antibiotics.

Consider the risk of deterioration, red flags or serious illness.
Are any acute complications suspected?
  • Meningitis (neck stiffness, photophobia, mottled skin)
  • Mastoiditis (pain, swelling, tenderness behind the ear)
  • Brain abscess (severe headache, confusion, muscle weakness)
  • Sinus thrombosis (headache behind/around eyes)
  • Facial nerve paralysis
Gateway Point
Signpost patient to A&E or call 999 in a life threatening emergency.
Does the patient need an otoscopic examination?
Gateway Point
Does the patient have acute onset of symptoms (earache, tugging ear, fever, crying, etc.) AND:
  • A distinctly red, yellow, or cloudy tympanic membrane
  • Moderate to severe bulging of the tympanic membrane with loss of landmarks and an air-fluid level behind it
  • Perforation of the membrane and/or sticky discharge in the canal
Consider alternative diagnosis and proceed appropriately.
Offer self care and regular pain relief to all patients.
Does the patient meet ANY of the following criteria:
  • Patient is systemically very unwell
  • Patient has signs of a more serious illness
  • Patient is high risk of complications because of pre-existing comorbidity (e.g. significant heart/lung/renal disease, immunosuppression, cystic fibrosis, born prematurely)
Onward referral
• General practice
• Other provider
Does the child/young person have otorrhoea (discharge after eardrum perforation) or eardrum perforation (suspected or confirmed)?
Is the child under 2 years AND with infection in both ears?
Shared decision making approach and clinician global impression

Does the patient meet ANY of the following criteria:
  • Severe symptoms based on clinician global impression
  • Symptoms for > 3 days
In patients with mild symptoms:
Offer self-care and pain relief.


In patients with moderate/severe symptoms WITHOUT eardrum perforation:
Consider offering phenazone 40 mg/g with lidocaine 10 mg/g ear drops for up to 7 days (subject to PGD) plus self care.
Ask patient to return to Community Pharmacy if no improvement within 3-5 days for pharmacist reassessment.
Offer amoxicillin (if no allergy) for 5 days (subject to PGD criteria) plus self care.
Reported penicillin allergy?
Offer clarithromycin for 5 days plus self care.
If pregnant
(16-17 yrs)
Offer erythromycin for 5 days plus self care.
FOR ALL PATIENTS: If symptoms worsen rapidly or significantly, or the child or young person becomes very unwell OR does not improve despite antibiotics taken for at least 2-3 days -> Onward referral.
FOR ALL PATIENTS: share self-care and safety-netting, and evidence on antibiotics using NICE guidelines.